At RMR team members are passionate about the help they offer, both to their team as well as the customers they serve. They genuinely want to offer help and be accepting of others help. They are committed to providing a high level of care to the customers of RMR. They not only want to restore properties, they want to restore the lives of the people who have experienced an unexpected disaster in their life.

RMR team members never consider themselves to be the “smartest person in the room”, as they know that they always have something they can learn from others. Being humble means that a person knows their strengths as well as weaknesses. They are willing to give help, as well as receive help from others, in the form of training, coaching, etc. They are excited to learn the RMR way to doing business and open to new ways of thinking and acting.