Restoration change orders: Set the scope and price before extra work
Before extra restoration work begins, ask for a written change order that explains what will change, what it will cost and how it affects
Disagree with a property claim decision? Start with the reason
Before challenging a property claim decision, ask the insurer to explain its reason and point to the policy language or estimate details involved. A
Home inventory after a loss: Document belongings when receipts are missing
Missing receipts should start a conversation about acceptable evidence, not a guessing exercise. Ask your insurer how to document belongings and build an itemized
Septic systems after flooding: Why pumping too soon can cause damage
If flooding has covered your septic system or left its drainfield saturated, contact the local health department and a qualified septic professional before arranging
Build an emergency document kit you can use away from home
An emergency document kit should help you reach the right institution and retrieve the right record after leaving home. Build it around useful copies,
Find your home’s water shutoff before a leak becomes an emergency
Find the valve that shuts off water to your home before a broken supply line forces you to search for it. Ask a plumber,
Vendor payment changes: Verify the request before sending money
A request to change a supplier’s bank details should stop a payment long enough for an independent check. Call the supplier through an established
Daily Weather: Northwest wind and surf hazards, South Texas rain risk
Northwest wind and high surf hazards intensify tonight, while South Texas rainfall risk increases Sunday. New England improves gradually; check local warning windows before
Commercial repairs: Protect exit routes before scheduling occupied work
Before scheduling repairs in an occupied commercial building, identify how workers and occupants will leave if an emergency occurs. Equipment deliveries, temporary partitions and
Wet HVAC ducts: Separate cleaning decisions from replacement decisions
After water reaches commercial heating or cooling components, ask for a material-specific assessment before approving a blanket duct-cleaning proposal. Metal surfaces, internal insulation, filters
